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Customer: St. Luke’s Health System
Description of Business: St. Luke’s Health System is the largest health care provider in Idaho with four full-service hospitals and more than 25 outpatient treatment facilities and clinics. In December 2013, St. Luke’s opened a $12 million, 30,000 square foot ambulatory surgery center on the campus of its Meridian Medical Center. The new facility added to the surgical capacity of St. Luke’s Meridian, which did not have outpatient surgery resources prior to its opening.
Contact: Jessie Barnum, Building Services Manager
In a facility that is designed to treat illness and save lives, continuous access to high quality water is essential to daily operations. St. Luke’s Health System was an existing Culligan® customer, utilizing a wide array of services including PEDI, POU drinking water systems, bottled water and facility water treatment, coupled with an agreement to supply each facility with safe drinking water should events mandate an expanded need.
As this equipment is installed in a hospital environment, it is crucial that the system
is always on line to service the facility. As a result, the Culligan® system is designed around redundancy, backed by a commitment to provide St. Luke’s with 24/7 service in the case of an emergency.
We offered a product trial for their ice machines to prove that the icecubes would greatly improve. The equipment was in place for twomonths, and the customer agreed that it was needed.