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Culligan connect app support

Culligan Connect App Support

Have other questions about the Culligan Connect app? Contact your local Culligan Water dealer or review our FAQs below.

Culligan Connect App Frequently Asked Questions (FAQ)

Q: Are all the Apps compatible on iOS and Android?

A: Yes, the Apps are compatible on Android 6 or iOS 13 or newer operating systems.

Q: How do I pair the app to my system?

A: Download your pairing guide here for iOS or Android devices.

Q: Will customers need to share their wireless password? 

A: No. Homeowners will not need to share their password. The system pairs using Bluetooth, which a Culligan technician will do for the homeowner at the time of system installation.

Q. Will the equipment work with 5G cellular?

A: Our system is designed to connect to the internet using 2.4 GHz Wi-Fi. Our system will not directly connect to cellular service.

Q: Can I use the Culligan Connect App with Alexa or Google Home? 

A: At this time, the Culligan Connect App is not compatible with Alexa or Google Home. We are looking into this for future development.

Q: Are there RSSI requirements or recommendations to ensure a strong Wi-Fi connection? 

A: The connection is best when the signal strength is –50 dBm or higher.

wifi strength Culligan Connect App