Culligan of Jacksonville, FL

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Common water problems in Jacksonville
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Hard water
PFAS
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Frequently asked questions
How hard is the water in Jacksonville, FL?
Jacksonville's water is hard to very hard. JEA reports hardness between 7 and 22 grains per gallon depending on which grid serves your home, and anything over 10.5 gpg counts as very hard. The minerals come from the Floridan Aquifer, the limestone formation that supplies all of Jacksonville's drinking water. Homes in Mandarin, Fleming Island, Orange Park and the Beaches see the same scale on faucets, spotted glassware and dry skin. A free in-home water test from Culligan of Jacksonville will tell you your exact number.
Is tap water safe to drink in Jacksonville?
JEA's water meets federal drinking water standards, but meeting the standard isn't the same as having no issues. Jacksonville's water is naturally high in dissolved minerals — JEA's own report shows chloride and total dissolved solids above the EPA's secondary limits, which is why many homes notice a salty or mineral taste. Disinfection byproducts (TTHMs) have run high enough to trigger a violation in recent years, and the March 2026 boil-water notice affected close to 950,000 residents. Reverse osmosis at the kitchen sink addresses taste and most of these concerns. We can test your water and show you what's in it before you decide.
Where does Jacksonville's drinking water come from?
All of it comes from groundwater — the Floridan Aquifer, pumped and treated by JEA through its Major Grid and the smaller Mayport, Lofton Oaks, Ponte Vedra and Ponce de Leon grids. Aquifer water is naturally hard and can carry a sulfur odor, which is why water softeners and whole-home filters are so common across Duval, Clay, St. Johns and Nassau counties. Outside the JEA system, many homes in Middleburg, Callahan and the rural west side rely on private wells drawing from the same aquifer.
Where can I get my water tested near me in Jacksonville?
Culligan of Jacksonville offers free in-home water testing anywhere from Fernandina Beach to St. Augustine and west to Orange Park and Middleburg. Our test checks hardness, chlorine, TDS, pH and iron on the spot, and we can send a sample to a certified lab for a full report on contaminants like lead, nitrate or PFAS. You can also stop by our office at 604 College St. in Riverside. Schedule a free test and we'll come to you.
How much does a Culligan water softener cost in Jacksonville?
Culligan of Jacksonville water softener rentals start at $53 per month for the Aquasential Select Series, with high-efficiency and smart models ranging up to the mid-$90s depending on capacity and features. Installation, service and salt delivery are included, and purchase options are available if you'd rather own. The right size depends on your home, how many people live there and your hardness — a home at the 22-gpg end of JEA's range needs more capacity than one at 7. Your free water test comes with a written quote, no obligation.
How much is Culligan water delivery in Jacksonville, FL?
Bottled water delivery pricing depends on how many bottles you go through each month and which water you choose. Culligan of Jacksonville delivers 5-gallon reverse osmosis, spring and distilled water to homes and offices across Duval, Clay, St. Johns and Nassau counties, with cooler rental available. Most households start with 3 to 5 bottles a month and adjust from there. Order online or call for current per-bottle pricing and delivery days in your neighborhood.
Does Jacksonville add fluoride to its tap water?
Yes. JEA fluoridates its water, and its most recent report shows about 1.06 ppm, within the recommended range. If you'd rather not have fluoride in your drinking water, a reverse osmosis system removes most of it at the tap. We can test your home's level and go over the options.
Why does my Jacksonville tap water smell like rotten eggs?
That's hydrogen sulfide, and it's common in Northeast Florida because the Floridan Aquifer carries naturally occurring sulfur. JEA treats for it, but the odor can return in hot water heaters or after the water sits in pipes, and it's much stronger on private wells. JEA's own testing shows an odor threshold reading of 44.7 against a secondary standard of 3. A whole-home filtration system with the right media removes it. Culligan of Jacksonville can test for sulfur and recommend a fix.
What cities and neighborhoods does Culligan of Jacksonville serve?
We serve all of Jacksonville and the surrounding area: Jacksonville Beach, Neptune Beach, Atlantic Beach, Ponte Vedra, Nocatee, St. Augustine, Mandarin, Fruit Cove, Arlington, Orange Park, Fleming Island, Oakleaf Plantation, Middleburg, Fernandina Beach and Yulee. We also cover communities toward Gainesville. If you're not sure whether you're in our area, call and we'll tell you.
Does Culligan install water systems in homes, condos and businesses in Jacksonville?
Yes. We install softeners, whole-home filters, reverse osmosis systems and bottleless coolers in single-family homes, condos and townhomes, and in offices, restaurants and other businesses across the Jacksonville area. Condos and townhomes usually take a compact softener or an under-sink RO where space is tight. We handle the installation and ongoing service.
Is PFAS a concern in Jacksonville's water?
It's worth knowing about. JEA's testing has detected low levels of some PFAS compounds, and the Jacksonville area is considered a PFAS hotspot because of decades of firefighting-foam use at NAS Jacksonville and Cecil Field. Florida requires all public systems to be testing for PFAS by 2027, and the federal limits are still being finalized. Reverse osmosis is the most effective home treatment for PFAS — Culligan's Total Defense RO starts at $31 per month, and a whole-home PFAS filter is $102 per month. We can test your water and show you the results.
Why does my Jacksonville tap water leave white spots on dishes and faucets?
Those spots are calcium and magnesium left behind when hard water dries. With JEA water running 7 to 22 grains per gallon, it's one of the most common complaints we hear from Mandarin to the Beaches. The same minerals coat water heaters and shorten the life of dishwashers and washing machines. A water softener removes them before they reach your fixtures. Schedule a free hardness test to see where your home falls.
Culligan of Jacksonville
Mon:8.00am - 4:30pm
Tues:8.00am - 4:30pm
Wed:8.00am - 4:30pm
Thur:8.00am - 4:30pm
Fri:8.00am - 4:30pm
Sat:Closed
Sun:Closed
Meet our team

Nicole Boose

Roderick Moore

Manny Robles

Kris McCall

Clarence Kelley











