
Common Water Problems in New City

New City, and the rest of Rockland County, is known for charming neighborhoods, great schools, and beautiful parks—but the local water quality isn’t always as perfect as its surroundings. Whether your water comes from the municipal system or a private well, you may be dealing with water issues that affect your home, health, and wallet.
Here’s a look at some of the most common water problems in New City, NY:
1. Hard Water
Hard water is a common problem in Rockland County. It happens when your water contains high levels of calcium and magnesium.
Signs you might notice:
- Soap that doesn’t lather well
- White spots on dishes and glassware
- Dry or itchy skin after showering
- Scale buildup on faucets and inside appliances
2. Chlorine Taste and Odor
Local water is treated with chlorine to kill bacteria—but that doesn’t mean you want to drink or shower in it.
What to watch for:
- Strong chlorine smell from the tap
- Water that tastes like a swimming pool
- Dry skin or brittle hair
3. Iron and Manganese Staining
Iron and manganese are naturally occurring in groundwater and can be present in both city and well water.
You might see:
- Orange, brown, or black stains in toilets, tubs, and sinks
- Metallic taste in water
- Slime in toilet tanks
4. Low pH / Acidic Water
Some New City homes—especially those with well water—experience low pH levels, which makes water acidic and corrosive.
Common signs:
- Blue-green stains from copper pipes
- Pinholes or leaks in plumbing
- Bitter or metallic-tasting water
5. PFAS and Emerging Contaminants
Like many areas across New York, Rockland County has detected low levels of PFAS (so-called “forever chemicals”) in some water systems.
Why it matters:
- PFAS are linked to long-term health risks
- They can’t be tasted, smelled, or seen
- Only detectable through testing
Get a Free Water Test in New City
The best way to find out what’s in your water is with a free water test from Culligan of New City. Our local water experts know the unique water conditions in the area and can recommend the right solution for your home.
Find A Location Near Me

Schedule Your Free
In-Home Water Test
Get better water in your home by scheduling an appointment with your local Culligan Water Expert.
Discover More
See All Articles

Is There Lead in Bottled Water?
Single-use bottled water is often seen as a convenient, dependable choice, but it’s natural to have questions about what’s actually inside. One common concern is whether bottled water ever contains […]
7 min read

Explore

Explore
Our Products

Water Softeners
With any of our soft water systems, get more out of your water-using appliances while spending less on energy and detergent.
View Products

Water Delivery
There’s never been a better time to enjoy the convenience of scheduled bottled water deliveries from the Culligan® Water Experts
View Products

Water Filtration Systems
Culligan's water filtration systems have improved water quality for thousands of families worldwide.
View Products