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Top ways to tell if your water dealer is truly an expert


For decades, the Culligan Man has been a national icon, synonymous with a trusted water authority in the local community. The sight of a Culligan delivery truck often jogs the memory of the famous “Hey Culligan Man!”® slogan. Few have challenged the integrity of the Culligan Man, but many competitors have attempted to replicate it. 

The formula for Culligan’s success boils down to people – the more than 700 Culligan dealers who deliver better water across North America. Culligan’s reputation resides with the experts behind the company’s high quality water softening and filtration solutions. 

Here are the top telltale signs to tell if your local water dealer is truly an expert: 

Local Knowledge – your water dealer should be intimately familiar with the type, hardness and any special characteristics of local water conditions in your community, in order to understand which water treatment solutions work best. 

Ongoing Training – your water technician should be properly trained and certified. Culligan’s Certified Water Treatment Specialists receive extensive training and continue to stay abreast of timely issues impacting the local water supply in their regions. 

Upfront Assessments – a qualified water expert starts not by selling products, but by first conducting an in-home water analysis to diagnose whether there is a problem.1 In addition, your dealer should look at your plumbing, ask about your water usage and inquire about the number of bathrooms and people in your household, so that the right solution can be determined. 

Tailored Approach – not every household is the same, nor is every water problem. A certified water professional knows that there is no such thing as a “one-size-fits-all” solution. Following an assessment, he/she should be prepared to discuss your options and recommend the treatment that’s the best fit your needs and your budget. 

Customer Satisfaction – happy clients are the key to a lasting relationship that’s built on trust and reliability. Our 100% Satisfaction Guarantee ensures that your Culligan dealer will address your water problems. If you are not fully satisfied with a product within 30 days after your purchase, the company will give you a full refund (dealer participation may vary). 

Commitment to Service –choose a trusted expert whose loyalty extends beyond the initial sale. Our experienced Service Technicians will be there for you, whether you need service and repair or a preventative maintenance and performance checkup. Your dealer should be able to provide service on Culligan products and most other major brands of water softeners, water purifiers, water filters and drinking water systems. 

By choosing a qualified, certified and experienced water expert, the chances of successfully treating your water over the long-term should increase significantly. Contact a Culligan dealer for a free professional analysis or call 1-800-CULLIGAN to learn how we can help. 

3Impurities are not necessarily in your water.

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