FIND A LOCATION NEAR ME 
Edit Location or Service
Culligan Customer Story: The Pagel Family
Turn Your Well Water Into Swell Water with Culligan Water
Read More
Take the next step
Additional Support
What to Expect at Your Culligan Water Test and Consultation
Discover More
Updated: February 23, 2023 April 18, 2022
Meet the Pagel family of Amherst, WI – Culligan customers since 2001.
Mike Pagel lives in a rural area with well water. When he and his wife decided to become parents, they wanted to make sure their water was safe, as a lot of wells in the area were known to have traces of agricultural chemicals. Fortunately, a water test showed that wasn’t an issue with their water, but the results pointed to another problem – hard water.
“Our results were off the top of the chart,” Mike said. “There were a lot of dissolved minerals in the water, which made it taste great, but it sure wasn’t good for the plumbing or showering or things like that. So we decided to invest in a water softener.”
Right away after their system was installed, the Pagels noticed more lather in the shower, less soap needed to clean their clothes, and fewer mineral deposits in showers, sinks and toilets.
“They come and deliver the salt, they carry it into the house and they fill the tank. After that, they’ll do a quick water test at the kitchen sink to make sure the softener is working and they’re on their merry way. … The fact that they’re willing to carry those bags of salt down the stairs is convenient for someone who’s not used to doing that every day or doesn’t want to.”
“What amazes me in today’s reality when people only stay in a job for a relatively short period of time, the same people have been there a long time, and to me that says something,” Mike said.
Ready to start your own better water story? Schedule your free in-home water test and consultation today.
Get better water in your home by scheduling an appointment with your local Culligan Water Expert.
Be prepared - review these important tips to navigate an emergency that could impact your water.
Here are a few approaches that work — and a few that don’t.
With any of our soft water systems, get more out of your water-using appliances while spending less on energy and detergent.
See Water Softeners
There’s never been a better time to enjoy the convenience of scheduled bottled water deliveries from the Culligan® Water Experts
See Water Delivery Options
Culligan’s water filtration systems have improved water quality for thousands of families worldwide.
See Water Filtration Systems