A variety of factors can cause dry scalp, including harsh hair products, cold weather, skin conditions like dermatitis or psoriasis, and mineral-heavy hard water. These elements can strip the scalp of natural oils, leading to itchiness, irritation, dry hair and difficulty managing your hair’s texture.
One commonly overlooked contributor is water quality. The excess calcium and magnesium found in hard water can build up on the scalp and hair shaft, interfering with the effectiveness of shampoos and conditioners. This buildup may contribute to persistent dryness and discomfort.
To fix a dry scalp, start by addressing the underlying cause. That may include switching to gentler hair care products, adjusting your washing routine and improving your home’s water quality through filtration or softening solutions.
In this guide, we’ll break down the most common causes of dry scalp and explore how water quality can impact your hair and skin.
What Causes Dry Scalp?
When the scalp becomes dry or irritated, it can lead to discomfort, visible flaking and changes in hair texture. In some cases, it may also signal an underlying issue that affects long-term scalp and hair health.
Several common factors can contribute to scalp dryness, including:
- Weather
- Hair products
- Heat treatments
- Medications
- Dehydration
- Diet
- Age
- Eczema
- Other health conditions
- Hard water
Dry scalp and dandruff are often confused, but they have different root causes and require distinct treatments. Dry scalp results from a lack of moisture in the skin. Dandruff, however, is commonly linked to dry, oily skin as well as a yeast-like fungus called malassezia that feeds on excess oil. You can manage dandruff with medicated shampoos.
Scalp dryness has different causes and, therefore, requires a different approach. Let’s take a closer look at these causes and how to fix a dry scalp:
Weather
Some people notice that the weather has a significant impact on dry skin and scalp problems. Humidity, cold and sudden temperature changes could all cause frustration in your hair care routine.
Hair Product Interactions
Many hair products work to remove natural oils, which can be good in some ways and detrimental in others. For example, these products might cause contact dermatitis, particularly if you have sensitive skin, which may lead to scalp irritation and dryness.
Excess Heat Treatments
If you use heat treatments, you could be drying out your hair and scalp without realizing it. This kind of warmth can cause moisture to evaporate, leaving you with itchiness and flakes of dead skin.
Medications
Certain prescription or over-the-counter medications may list dry skin or scalp as a side effect. This can include acne treatments, diuretics, antihistamines and cholesterol-lowering drugs. If scalp dryness begins after starting a new medication, consult your healthcare provider for guidance.
Dehydration
When the body is dehydrated, skin often becomes dry, and that includes the scalp. Insufficient water intake can compromise the skin’s ability to retain moisture, making it more susceptible to itching and flaking. Dehydration may also reduce overall hair quality, contributing to dry hair and scalp tension.
Diet
Scalp health depends in part on proper nutrition. Deficiencies in key nutrients, including essential vitamins A, D and E, zinc, and omega-6 and omega-3 fatty acids, can impact the skin’s moisture barrier and affect oil production. Without the right nutritional support, the scalp may become more prone to dryness or irritation.
Age
As you age, the scalp produces less sebum — the natural oil responsible for keeping skin hydrated. This reduction can lead to a drier, more delicate scalp over time. Older individuals may also experience thinning hair, which provides less protection against environmental exposure.
Eczema
Atopic dermatitis, commonly known as eczema, is a chronic skin condition that can affect the scalp. It’s often linked to an overactive immune response and causes patches of dry, inflamed or itchy skin. Scalp eczema may flare up due to stress, allergens or certain product ingredients, and it may require dermatologist-recommended treatment.
Other Health Conditions
A number of other health conditions and decisions can cause dry scalp — sometimes, in unexpected ways. For example, while scalp ringworm and psoriasis have clear connections to scalp care issues, there are also less-obvious contributors, such as medication side effects.
While occasional dryness is often manageable, persistent symptoms like itching, redness, swelling or pain may indicate an underlying concern. In these cases, consult with a healthcare provider or dermatologist for a professional diagnosis and treatment plan.
Hard Water
Water quality can have a significant impact on scalp and hair health. Hard water, which contains elevated levels of calcium and magnesium, can contribute to scalp dryness and irritation (as well as dry, brittle hair). This happens because these minerals have a tendency to build up, leaving behind a residue that coats the hair shaft and scalp.
This mineral residue may disrupt the natural balance of scalp oils, leading to dry, flaky scalp, skin irritation. Over time, hard water can affect both scalp health and hair manageability by preventing shampoos and conditioners from performing effectively.
Water pH can also influence how these minerals interact with your hair. In some cases, imbalanced pH may increase mineral absorption and worsen dryness or buildup. Addressing these concerns starts with improving water quality at the source. A water softener can help reduce mineral levels, but this isn’t the only solution to a dry scalp.

Top Solutions for Dry Scalp
Effectively managing a dry, itchy scalp begins with identifying the root cause. For many households, the issue starts with water quality. That’s why one of the most important steps in dry scalp treatment is understanding what’s in your tap water.
Start With a Water Quality Assessment
Culligan offers a free, in-home water test to evaluate your home’s water hardness. This test identifies the concentration of minerals that may be contributing to dry scalp, dry hair and even broader skin concerns. Based on the results, you’ll receive customized recommendations on the right water softener system for your needs — helping you reduce mineral buildup and improve skin and hair comfort over time.

Take our quiz to find the right solution for your home.
Dry Scalp Remedies and Care Strategies
While a water softener is the long-term solution for hard water hair and dry scalp symptoms, these additional steps can help protect your scalp in the meantime:
Use Moisturizing Oils
Applying natural oils, such as coconut oil, argan oil or olive oil, may help compensate for lost moisture and restore scalp comfort. These oils can support the scalp’s natural barrier, reduce flaking and improve manageability. For best results, apply the oil directly to the scalp, massage gently and leave it in place for at least 15 minutes before rinsing thoroughly.
Try an Apple Cider Vinegar Rinse
Hard water can disrupt your scalp’s natural pH balance. An occasional rinse with diluted apple cider vinegar may help rebalance the skin’s acidity, reduce buildup and relieve mild irritation. Apply as a rinse after shampooing and rinse out thoroughly. Be cautious with frequency, as overuse may worsen dryness or irritate sensitive skin.
Apply Hydrating Hair Masks
A quality scalp mask can provide an extra boost of hydration when your scalp feels tight or flaky. When shopping for a store-bought mask, look for nourishing ingredients like argon oil, coconut oil, shea butter, aloe vera or honey. These help replenish moisture, support the scalp’s natural barrier and protect against further dryness. Apply according to the product’s directions and rinse with lukewarm water to preserve natural oils.
Use a Gentle Shampoo
Some shampoos contain ingredients that strip natural oils or trigger contact dermatitis in sensitive skin. Switching to a gentle shampoo, especially one formulated for sensitive or dry scalps, can reduce irritation and help rebalance moisture. Avoid sulfates, strong fragrances and harsh chemicals. For individuals managing dandruff rather than scalp dryness, a medicated shampoo may be more appropriate.
Adjust Your Washing Routine
Frequent washing with hard water can cause mineral buildup and exacerbate dryness. Consider extending the time between washes, reducing the use of hot water and limiting exposure to heat styling tools until your water is softened. A less-aggressive washing schedule may help preserve the scalp’s natural oils and reduce dryness-related symptoms.
Support Your Scalp From Within
Overall wellness plays a key role in skin and scalp health. Certain factors, such as dehydration, nutrient deficiencies, medications and chronic stress, can affect your scalp’s ability to retain moisture. Consider the following healthy habits as part of your dry scalp treatment:
- Stay hydrated by drinking adequate water.
- Eat a balanced diet rich in antioxidants, vitamins and healthy fats.
- Avoid excessive alcohol or tobacco use.
- Minimize stress through exercise, rest or relaxation practices.
Dry scalp may be a localized concern, but it often reflects broader environmental and lifestyle influences. Taking steps to improve your water quality, alongside your hair care routine and daily habits, can help restore a healthier scalp and more manageable hair.
Better Water for Better Skin and Hair
If you’re struggling with a dry, itchy scalp, the solution may begin with your water. By softening your home’s water, you can help protect your skin and hair from these effects and restore a cleaner, more comfortable feel after every wash.
Schedule your free, in-home water test and consultation today.