United States

Vancouver Water Problems

Common water issues in Vancouver, and how to fix them

Vancouver’s water comes from rainfall and snow watersheds in the mountainous areas outside the city, collected by the Capilano, Seymour, and Coquitlam reservoirs. The use of a separated sewer system prevents sewage from entering Vancouver’s waterways, but common water issues can still affect your water.

Hard, Poor-Quality Water

The city of Vancouver uses yellow Drinking Water Advisory (DWA) door hangers when certain water systems are being worked on, warning citizens that the water might not be safe for everyday use at that time.

General Bad Taste

Poor-tasting water is an obvious indication that something is not quite right with your drinking water. Bad-tasting water is typically caused by high levels of dissolved minerals and chemicals, like chlorine, used during the water treatment process.

Musty, Earthy, or Grassy Odour

Bad-tasting water is bad enough — but add to that unpleasant, musty odours and your household may be swearing off water altogether. What’s causing the smell?

  • Naturally occurring source materials
  • Contamination from surface runoff
  • Organic matter present in the water supply or plumbing

Tips From the Culligan Man

Run water from your faucet into a cup and walk away from the sink before smelling for odours to determine if the smell originates from your water or bacterial growth in the sink drain.

Did You Know?

Vancouver is implementing environmental protection measures to become the world’s greenest city by 2020.


Our leadership takes your feedback seriously. Send your thoughts to the President of this location, Bob Caissie here: Messagetothepresident@culliganwater.ca.

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If you are dissatisfied with your Culligan product for any reason within 30 days of your purchase, Culligan will remove the product and refund the purchase price.

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