Culligan Blog

Flooding and Your Home Water Softener and Drinking Water System

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Heavy rains and the recent visit of Hurricane Irene have caused flooded basements and crawlspaces in several regions this summer. In some cases, homeowners’ water conditioning equipment and drinking water systems have been exposed to flood water. Unless the equipment was inundated with flood water there is little cause for concern. However, the equipment should be examined carefully – and safely – before resuming use.

  • Use caution when approaching any electricity-using equipment while there is still water on the floor; better to leave it alone until the floor is dry.
  • If youw water softener or drinking water system appears to have been immersed in flood water, it should be inspected by a qualified technician before using it again - control circuit boards and other electrical components that have been immersed may need to be replaced.
  • Any electrical outlets that were under water will have to be inspected and may need to be replaced.
  • For partial immersion – say water rose up the side of the conditioner tank a few inches but the control valve was not touched – the equipment may need only cleaning with soap and water.
  • If you have a private well and the well head was inundated you should have the well inspected and tested and your water system sanitized before using the water again; your water treatment equipment should also be inspected, filters replaced, and sanitized separately from the supply piping.

Of course, your local Culligan Man is your best resource for questions about your water treatment systems. He can provide inspections, testing, repair, and replacement. He will also be aware of your local needs and requirements. Additionally, Culligan also provides bottled water delivery services in many parts of the country.

 


We had about 18" water in the basement during the recent flood. We found the tank lying on the floor. The water is out now, leaving a wet silt on the floor.
My son stood it up but need to know if it is safe to use. Thank you.
Posted by: Jill Bhar at 02/07/2013 5:29 PM


Hi, Jill. That is a great question. Unless the equipment was inundated with flood water, there is little cause for concern. However, we recommend you contact your local Culligan Man before restoring your water treatment system to use. That way the equipment can be examined carefully and safely before resuming use.

Here are a few more things to consider before resuming use on your water treatment equipment:

-Use caution when approaching any electricity-using equipment while there is still water on the floor; better to leave it alone until the floor is dry.
-If your water softener or drinking water system appears to have been immersed in flood water, it should be inspected by a qualified technician, your local Culligan Man, before using it again - control circuit boards and other electrical components that have been immersed may need to be replaced.
-Any electrical outlets that were under water will have to be inspected and may need to be replaced.
-For partial immersion (water rose up the side of the conditioner tank a few inches but the control valve was not touched), the equipment may need only cleaning with soap and water.
-If you have a private well and the well head was inundated you should have the well inspected and tested and your water system sanitized before using the water again; your water treatment equipment should also be inspected, filters replaced, and sanitized separately from the supply piping.

Of course, your local Culligan Man is your best resource for questions about your water treatment systems. He can provide inspections, testing, repair, and replacement. Culligan also provides bottled water delivery services in many parts of the country should you need better drinking water in the meantime.
Posted by: Codee at 17/07/2013 8:56 AM


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